CANCELLATION POLICY
To cancel or reschedule your appointment please call or text : 0437 636 262
At Gippsland Mobile Vets we understand that situations change and sometimes appointments need to be rescheduled or cancelled. Our appointments are in high demand and your early cancellation is appreciated to allow us to offer another patient access to timely veterinary care.
Cancellation/ rescheduling of your appointment is required within at least ONE BUSINESS DAY notice prior to your appointment. For example, if you have a Monday appointment, you need to cancel BEFORE the Friday prior to allow us sufficient time to offer your appointment time to someone else in need.
If you cancel your appointment without one business day notice, a cancellation fee of 50% of your appointment fee will apply.
If you fail to cancel your appointment and you are not present at your confirmed booking time 100% of the appointment fee will apply.
To cancel or reschedule your appointment please call or text : 0437 636 262
